MOHCD Vendors and Contractors Solicitations

360 DEGREE FEEDBACK SERVICES REQUEST FOR QUALIFICATIONS
PROPERTY MANAGEMENT SERVICES REQUEST FOR PROPOSALS
SALESFORCE DATA AND DAHLIA DEVELOPMENT AND SUPPORT REQUEST FOR PROPOSALS

360 DEGREE FEEDBACK SERVICES REQUEST FOR QUALIFICATIONS

The Mayor’s Office of Housing and Community Development (MOHCD) is seeking a qualified consulting firm to assist the City and County of San Francisco with coordinating and managing a 360 Degree Feedback process for select MOHCD management staff.

The consulting firm will advise City staff on specifics, but currently the scope of work is expected to include the following elements for approximately 24 managers (may be divided into two cohorts or phases):

Introduction to 360 Degree Feedback process and steps; opportunity for managers to ask questions
Provide and set up individualized feedback tools that may continue to be utilized in future feedback cycles
Organize and facilitate the 360 Degree Feedback process, including providing instructions to selected raters and collecting feedback
Compile and analyze feedback
Hold up to three one-on-one meetings between a coach and each rated manager to discuss feedback results and how results may be integrated into performance plan and shared with each manager’s supervisor
Provide a profile of the team as a whole highlighting collective strengths and opportunities for growth

The not-to-exceed budget for the scope of work outlined above is $60,000. The work should start and complete as soon as possible.

How to Submit a Response
If your firm is interested in providing consulting services for this project, please provide a written response in PDF format by 5pm on March 4, 2022 by email to benjamin.mccloskey@sfgov.org. Please include the following in your response:

A description of your firm’s qualifications.
A description of your firm’s approach to coaching a racially diverse team. This may include (but is not limited to) a description of the firm’s racial equity training/experience or bios demonstrating diversity of staff proposed to work on this project.
A description of at least three similar or relevant projects that have been completed in the last five years.
A list of staff that would work on this project, including their qualifications and relevant experience.
A proposed fee structure.
At least three professional references that can verify your firm’s past experience and outcomes.

If your firm is already a City supplier, please indicate your firm’s City supplier number. Any selected firm must be a fully-compliant City supplier. Information about this process may be found at https://sfcitypartner.sfgov.org/pages/become-a-supplier.aspx

Questions and Requests for Information
If you have questions regarding this RFQ, please contact Benjamin McCloskey of the Mayor’s Office of Housing and Community Development at benjamin.mccloskey@sfgov.org. Any relevant updates or additional information will be posted on this webpage for all prospective respondents to review.

Responses to Submitted Questions

PROPERTY MANAGEMENT SERVICES REQUEST FOR PROPOSALS

The City and County of San Francisco (the "City"), acting through the Mayor's Office of Housing and Community Development ("MOHCD"), is issuing this Request for Proposals ("RFP") to solicit proposals from qualified Real Estate Services Companies (the "Selected Property Manager"). In general, the Selected Property Manager as a result of this process will provide rent collection, eviction, inspection, maintenance and repair, tenant move in/out, financial services, and work cooperatively with City staff and consultants to manage the properties referenced below. The Selected Property Manager will manage a number of interim use sites and buildings with existing tenants. The City, in its sole discretion, may elect to have one Selected Property Manager for occupied residential property and a different Selected Property Manager for non-residential property.

Important Dates

MOHCD Property Management RFP Notice #1

The Request for Proposals for residential property management services at Midtown Park Apartments closed on the originally published closing date of January 21, 2022. MOHCD will not be accepting any more proposals.

MOHCD Property Management RFP Change #1

The Request for Proposals for property management services for MOHCD's interim use sites deadline for response has been extended to February 9, 2022.

RFP Documents
Detailed Request for Proposals

Registration for RFP Required
To receive MOHCD's responses to requests for additional information and to questions about this RFP, and to submit a qualification package, all interested parties must submit a completed RFP Registration Form in Exhibit G to MOHCD by January 14. 2022. All addenda, responses and instructions for electronic submission will be distributed to all parties who have submitted a registration form.

Questions and Request for Information
All questions and requests for additional information regarding this RFP must be submitted by e-mail to robert.baca@sfgov.org. Questions received after the deadline may not be answered. All addenda, response, and additional information will be distributed to all parties who have submitted a registration form.

RFP Timeline

RFP available at MOHCD website	Wednesday, December 22, 2021
Deadline for questions and requests for additional information	Friday, January 14, 2022
Deadline for submitting proposal & qualifications	Friday, January 21, 2022
Interviews of candidates	January 27 - 31, 2022
Selection of Property Manager	Friday, February 24, 2022

SALESFORCE DATA AND DAHLIA DEVELOPMENT AND SUPPORT REQUEST FOR PROPOSALS

The San Francisco Mayor’s Office of Housing and Community Development (MOHCD) is issuing a Request For Proposals (RFP) seeking qualified Proposers to provide Proposals for Salesforce development and data migration support. In conjunction with the Department of Technology, the Mayor’s Office of Civic Innovation, and the Department of Digital Services, MOHCD launched the DAHLIA Housing Portal (“DAHLIA” or “Housing Portal” - see housing.sfgov.org), a one-stop resource to search and apply for San Francisco affordable housing. DAHLIA features a custom web app with APIs to a custom Salesforce build. As MOHCD iteratively grows the service and expand its Salesforce data model to migrate almost all of its data into the same instance, it seeks support from an experienced custom-development Salesforce consultant, with particular strength in data model and custom solution development.

MOHCD seeks responses from qualified firms (each Proposer must demonstrate that it meets the Minimum Qualifications described in Section VII of the RFP to be considered for evaluation) demonstrating successful experience in developing Salesforce custom solutions using Agile processes. As such, the parties will work in short, regular intervals (“Sprints”), each typically two weeks long and will deliver a working product at the end of each Sprint.

RFP Documents
Detailed Request for Proposals
Attachment 1: City's Proposed Agreement Terms
Attachment 2: Proposer Questionnaire and References
Attachment 3: CMD Form 3
Attachment 4: Optional: LBE Participation and Good Faith Outreach Forms
Attachment 5: Written Proposal Template
Attachment 6: Price Proposal Template
Attachment 7: (not applicable)
Attachment 8: HCAO and MCO Declaration Forms
Attachment 9: (not applicable)

How to apply

Prior to the Proposal submission deadline, Proposers must email their complete Proposals to the Contract Administrator whose name and contact information appears on the cover page of the Solicitation. Late submissions will not be considered. Each original Proposal received will be screened to ensure that all content required by this Solicitation is included. Partial or complete omission of any required content may disqualify Proposals from further consideration. Late Proposal submissions will not be considered and failure to adhere to the above requirements may result in the complete rejection of your Proposal.

RFP Questions and Responses
Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFP. Proposers shall address any questions regarding this Solicitation by email to michael.solomon@sfgov.org. Proposers who fail to submit questions concerning this Solicitation and its requirements before the Deadline for Questions will waive all further rights to protest based on the specifications and conditions herein.

Questions must be submitted by email to michael.solomon@sfgov.org no later than the deadline for submission of written questions or requests for clarification. A written Addendum will be executed addressing each question and answer and posted publicly. It is the responsibility of the Proposer to check for any Addenda and other updates that will be posted on MOHCD’s website at https://sfmohcd.org/MOHCD-Vendors-and-Contractors-Solicitations.