Digital Equity

San Francisco Digital Equity is a citywide initiative to ensure all residents have the tools and ability to participate in digital society.  Our small team is dedicated to helping residents overcome digital barriers and to improving our community’s standard of living.

Digital inequality continues to be a problem in San Francisco. For many residents, the skills or cost to use the Internet are too high. Over 100,000 residents are estimated to lack Internet access at home.

Faced with this persistent problem, our team is focused on helping the city’s vulnerable populations bridge the digital divide and leverage technology to improve outcomes in education, employment, and health.

Through our programs and partnerships, our goal is to uphold San Francisco’s vision of creating a diverse, equitable, and inclusive community.

2019-2024 Digital Equity Strategic Plan
The Digital Equity Strategic Plan was developed through in-depth research, a community needs assesment and input from a multitude of stakeholders across sectors. The Plan defines our strategies and approaches to improving access to internet, promoting digital literacy, and achieving sustainable, meaningful impact for our most underserved residents. 
View the Plan (PDF)

SF Digital Equity Playbook
The SF Digital Equity Playbook is designed for social service providers who want to help their clients get connected or learn digital skills. It contains information on free access locations, discount Internet programs, training curriculum and strategies, and more.
Download the Playbook (PDF)